Fast Charger
The Fast Charger port is located at the rear of the vehicle's driver's side. It features a weatherproof seal and must be fully closed when not in use. The Fast Charger is rated for 240v 20amps. It requires an electrician to install a dedicated circuit and outlet where the van will be charged within 50 feet of the van park location.
Note: Reference supporting documentation for a list of plug types and electrician information. For additional help, support, and information about the fast charger please contact support@gohanvey.com.
To use the Fast Charger, ensure the breaker is in the “UP” position, and the red indicator is visible. This indicates the charger is energized. The Fast Charger is only active when it is plugged in with the fast charging cord. The Fast Charger is a 5kw charger. The charging speed starts at a high rate and starts to slows down around 80% state of charge. Charging from 0-80% takes roughly 7 hours.
If you do not have a dedicated 240V 20A outlet you can use a standard 120V 15A plug with the proper adapter, supplied by Hanvey. HOWEVER, doing so without reprogramming the fast charger could cause harm to self or damage to property. Follow these steps to reprogram the charge rate on the fast charger to make it safe to use the Hanvey adapter.
Ensure the breaker is in the up and on position.
Press the bottom "ESC" button to wake the display.
Press the top "ENTER" button to enter the settings menu.
Next, press the "UP" arrow, 2nd from the bottom, three times until the "CURRENT" number is highlighted.
Press "Enter" to adjust the amperage to "025.0 A".
Use the "DOWN" arrow to select the second digit and the "UP" arrow to increase the number until it reads "2".
Press the "DOWN" arrow again to select the last digit and then press the "UP" arrow until it reads "5".
Once it reads "025.0 A" press the "ENTER" button to confirm the new charge rate.
To confirm programming was successful, exit the settings menu by pressing the bottom "ESC" key.
Then press the "Enter" key to go back into the settings and verify it still reads "025.0 A".
