FAQs

Hanvey Engineering & Design, LLC.
111 Kayaker Way
Easley SC 29642

Phone Number: 864-269-2912

Disclaimer: Make sure you include your RMA in the "Attention To" section on the shipping label as well as written on the box in a legible manner. Packages without an RMA number are subject to refusal.

Yes! Hanvey Engineering is proud to be able to serve groomers worldwide. If you would like to place an international order, please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com.

Hanvey collects your personal and business information (Name, Business Name, Shipping Address, Phone Number, and Email) to best serve you. Hanvey will never share or sell any information obtained. At the time of delivery / pick up of your Hanvey Grooming Van, you will have the option to opt into text messaging for technical support. Hanvey will never send advertisements or other marketing messages to your phone number. A copy of this form is linked below.

Hanvey Engineering strives to make every customer a happy one, so we proudly offer a 30-day money back guarantee on all Hanvey manufactured equipment. If you receive your new order and have any questions or concerns, please do not hesitate to call us. We are here to serve you anytime you need us!

Hanvey Engineering offers an interest-free payment plan on specific grooming equipment like the HairVac, Bathing Beauty, Dryers, and Big Boy Tables. All you pay is a $25.00 fee for the initial set up. Your 50% deposit is due at the time of purchase, and the other half is split into monthly payments. Please call our office anytime Monday – Friday, 9:00am-5:00pm EST for additional information and to get started on one of our Pay Plan accounts. 

NOTE: This does not include Hanvey Grooming Vans. Financing Information for our mobile units can be found on our Van Detail pages or by phone during normal business hours.

Absolutely! The more you purchase the more you save is our motto!

Please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com if you are interested in purchasing multiple items. We always love hearing from you!

If you are experiencing any type of issue with any of our equipment, we strongly advise you to call our facility. We have a very knowledgeable staff that can get you back on track in minutes! If repairs are needed, we can the right info to you so you can get your items up and running as soon as possible.

Hanvey Engineering offers a 1-year warranty on all of our equipment with the exception of the Hanvey LIPSystem, which offers a lifetime warranty. This covers all manufacturer defects and workmanship. For additional details, please call our office anytime Monday – Friday, 9:00am-5:00pm EST.  

You will need to get a specialized type of pet grooming insurance that includes commercial auto insurance which will cover your vehicle and mobile pet grooming equipment.

Yes! Our Hanvey HairVac is designed for use in both mobile and shop formats. If you want to install this in your mobile grooming van, please call our office anytime Monday – Friday, 9:00am-5:00pm EST so that we can make sure you receive the correct setup.

Hanvey Engineering is proud to be able to serve groomers worldwide. Our equipment is currently being used in many different countries! If you would like to place an international order, please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com.

Your Hanvey HairVac comes with an 8’ hose. A longer hose is available if needed by request. Please call our office anytime Monday – Friday, 9:00am-5:00pm EST if you need to special order any items.

Hanvey Engineering strives to get your orders out the door as quickly as possible. The typical turnaround for most orders is 24-48 hours.

Typically, brushes will last about 1 year. This will vary depending on use. Hanvey Engineering has provided a maintenance log on our Hanvey HairVacs and Dryers to help you keep up with your yearly brush changes. We recommend changing them at least once a year by a reputable vacuum repair facility or by Hanvey Engineering.

The HairVac II will support up to 3 groomers. Please call our office anytime Monday – Friday, 9:00am-5:00pm EST if you are interested in purchasing this unit as a 3-groomer setup.

Your filter should only be changed if it is damaged, torn, or has a hole in it. However, this filter should be cleaned daily.

Hanvey Engineering is proud to be able to serve groomers worldwide. Our equipment is currently being used in many different countries! If you would like to place an international order, please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com.

Yes! The Hanvey Bathing Beauty can be used in a 110-volt format or a 220-volt format. Either format can be ordered online and shipped directly to you.

Hanvey Engineering strives to get your orders out the door as quickly as possible. The typical turnaround for most orders is 24-48 hours.  

With the Hanvey Bathing Beauty, you are able to use any shampoo you desire, including medicated shampoos, conditioners, and colognes.                   

The Hanvey Bathing Beauty requires no plumbing at all! This system sits directly in your tub and requires no special electrical components, plumbing, or training.

The Hanvey Dryer is available in 2 formats. Our Variable Speed Dryer offers you the ability to adjust your air flow with the simple turn of the dial, a huge advantage for those little ones.

Hanvey Engineering is proud to be able to serve groomers worldwide. Our equipment is currently being used in many different countries! If you would like to place an international order, please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com.

Hanvey Engineering strives to get your orders out the door as quickly as possible.  The typical turnaround for most orders is 24-48 hours.

Typically, brushes will last about 1 year. This will vary depending on use. Hanvey Engineering has provided a maintenance log on our Hanvey HairVacs and Dryers to help you keep up with your yearly brush changes. We recommend changing them at least once a year by a reputable vacuum repair facility or by Hanvey Engineering.

Your filter should only be changed if it is damaged, torn, or has a hole in it. However, this filter should be cleaned daily.

Our Hanvey Dryer is every bit as powerful as any 2-motor dryer on the market today. You’ll be able to dry even the thickest of dog coats in no time.

Hanvey Engineering is proud to offer the best and most affordable replacement table tops in the industry. Made of 1” cabinet-grade plywood and covered with a marine-grade material that is both slip and water resistant, your Hanvey Table Top is sure to last you many years.

Hanvey Engineering is proud to be able to serve groomers worldwide. Our equipment is currently being used in many different countries! If you would like to place an international order, please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com.

All of our Hanvey Tables are built to your specifications; therefore, please allow up to 10 business days for all table orders to ship.

The Hanvey Adjustable Leg Table will hold up to 125 lbs.

The Hanvey Big Boy Hydraulic Table will hold over 700 lbs. When you have a large dog on this table, you won’t be dealing with any wobble. A sturdy table is a must in this industry.

Our Hanvey LIPSystem is not included in the price of a Hanvey Table; however, it can be added to any Hanvey Table or Hanvey Table Top for a discounted price of $199.00.

The Hanvey Big Boy Hydraulic Table requires little to no maintenance. Over time, you may need to add some hydraulic fluid to your table or grease the joints, but that would be the maximum necessity. Instructions for adding fluid are included with each table.

Our Hanvey Table Tops come with a marine-grade material that is both slip and water resistant, resulting in an effortless cleanup. No more worrying about those little piddlers.

Our Hanvey Table Tops are designed to fit most any table base on the market. If you think it may not fit your current table base, please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com.

When you purchase any Hanvey Table or Table Top from Hanvey Engineering, you get the Hanvey LIPSystem for a discounted price of $199.00.

The Hanvey LIPSystem can be used in your mobile grooming van. Please call our facility to order so that we can get you the right specifications.

Hanvey Engineering is proud to be able to serve groomers worldwide. Our equipment is currently being used in many different countries. If you would like to place an international order, please call our office anytime Monday – Friday, 9:00am-5:00pm EST or email us at info@hairvac.com.

The Hanvey LIPSystem comes with a flange kit so that you can mount to any table on the market today. Please call our office anytime Monday – Friday, 9:00am-5:00pm EST for details or email us at info@hairvac.com.

Hanvey Engineering strives to get your orders out the door as quickly as possible. The typical turnaround for most orders is 24-48 hours.

The Hanvey LIPSystem comes with 2 sidebars and a top bar in the size you need as well as the kit to mount the bars to your table. Also included are 2 #7 QuickLinks and a 3-piece QuickSafe Loop set.  

Hanvey Engineering is proud to offer a lifetime warranty on the Hanvey LIPSystem. This will be the last grooming arm you ever have to buy! We are so confident in the Hanvey LIPSystem's ability that we gave it a lifetime warranty.